Refund policy

Introduction
Welcome to Just Organics. Our Return and Refund Policy outlines the terms and conditions for returns and refunds, emphasizing our commitment to customer satisfaction.

Eligibility and Timeframe
To be eligible for a return, items must be unused and in the same condition as received. Customers have 10 days to initiate a return.

Condition of Items
Returned items must be in their original packaging, with tags and labels intact.

Refund Process
Refunds will be processed within 10 days of receiving the returned item. The refund will be issued to the original payment method.

Exceptions
Certain items, such as personalized or non-returnable goods, are exempt from being returned.

Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a mistake on our part.

Contact Information
For inquiries related to returns and refunds, contact our customer support at; 
e. info@Justorganics.co.nz
p. 04 830 7777 or 0800 567888 

Policy Changes
We reserve the right to update or modify the Return and Refund Policy at any time. Customers are encouraged to check the policy periodically for changes.

By purchasing with Just Organics customers acknowledge and agree to the terms outlined in this Return and Refund Policy.

Updated 24th August 2024